http://wiki01.acd.net//wiki/api.php?action=feedcontributions&user=Carlson-lynch.andrew&feedformat=atomWIKI - ACD.net - User contributions [en]2024-03-28T20:55:24ZUser contributionsMediaWiki 1.19.23http://wiki01.acd.net//wiki/index.php?title=ACD.net_Backup_Pro_-_Setup_and_ConfigACD.net Backup Pro - Setup and Config2011-08-20T03:28:00Z<p>Carlson-lynch.andrew: /* Welcome Email */</p>
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<div>==Welcome Email==<br />
*When your ACD.net Backup Pro account is created, you should receive a "Welcome Email" containing:<br />
**Account information:<br />
***Login Name<br />
***Alias<br />
***Language<br />
***Your Contact Email Address<br />
***Backup quota<br />
**Links to setup information and FAQ:<br />
***[http://backup02.acd.net/obs/jsp/user/wizard/install/index.jsp?locale=en Installation wizard], containing instructions for first time setup on any operating system (Win, Mac, *nix, NetWare) along with how to backup and restore your data.<br />
***[http://backup02.acd.net/obs/doc/obs-faq.pdf FAQ] containing more detailed information on the backup system.<br />
<br />
==I do not have my Welcome Email==<br />
*If your welcome email was lost, deleted or not received, you can still recover all of the information you need to get started!<br />
**Your Login Name, Password, Alias, Language and Contact Email Address can be recovered or reset if you call in to our support department.<br />
**Your Quota can be adjusted if it was not set correctly but you will want to contact your sales rep to increase your contracted quota.<br />
*The Links provided on this page to the [http://backup02.acd.net/obs/jsp/user/wizard/install/index.jsp?locale=en Installation wizard] and [http://backup02.acd.net/obs/doc/obs-faq.pdf FAQ] will take you to the same information as those in the welcome email.<br />
==I am not using ACD.net for my internet connection==<br />
*If your internet connection is not through ACD.net (If your backups will be coming to our server from a different ISP) you will need to notify your sales rep or our support department of what IP address(es) the backups will be coming from. This will need to happen before your first backup so that we can allow your device to connect to our server.</div>Carlson-lynch.andrewhttp://wiki01.acd.net//wiki/index.php?title=ACD.net_Backup_Pro_-_Setup_and_ConfigACD.net Backup Pro - Setup and Config2011-08-20T03:26:49Z<p>Carlson-lynch.andrew: </p>
<hr />
<div>==Welcome Email==<br />
*When your ACD.net Backup Pro account is created, you should receive a "Welcome Email" containing:<br />
**Account information:<br />
***Login Name<br />
***Alias<br />
***Language<br />
***Your Contact Email Address<br />
***Backup quota<br />
**Links to setup information and FAQ:<br />
***[http://backup02.acd.net/obs/jsp/user/wizard/install/index.jsp?locale=en Installation wizard], containing instructions for first time setup on any operating system (Win, Mac, *nix, NetWare)<br />
***[http://backup02.acd.net/obs/doc/obs-faq.pdf FAQ] containing more detailed information on the backup system.<br />
==I do not have my Welcome Email==<br />
*If your welcome email was lost, deleted or not received, you can still recover all of the information you need to get started!<br />
**Your Login Name, Password, Alias, Language and Contact Email Address can be recovered or reset if you call in to our support department.<br />
**Your Quota can be adjusted if it was not set correctly but you will want to contact your sales rep to increase your contracted quota.<br />
*The Links provided on this page to the [http://backup02.acd.net/obs/jsp/user/wizard/install/index.jsp?locale=en Installation wizard] and [http://backup02.acd.net/obs/doc/obs-faq.pdf FAQ] will take you to the same information as those in the welcome email.<br />
==I am not using ACD.net for my internet connection==<br />
*If your internet connection is not through ACD.net (If your backups will be coming to our server from a different ISP) you will need to notify your sales rep or our support department of what IP address(es) the backups will be coming from. This will need to happen before your first backup so that we can allow your device to connect to our server.</div>Carlson-lynch.andrewhttp://wiki01.acd.net//wiki/index.php?title=ACD.net_Backup_Pro_-_Setup_and_ConfigACD.net Backup Pro - Setup and Config2011-08-20T03:25:00Z<p>Carlson-lynch.andrew: Created page with "==Welcome Email== *When your ACD.net Backup Pro account is created, you should receive a "Welcome Email" containing: **Account information: ***Login Name ***Alias ***Language ***..."</p>
<hr />
<div>==Welcome Email==<br />
*When your ACD.net Backup Pro account is created, you should receive a "Welcome Email" containing:<br />
**Account information:<br />
***Login Name<br />
***Alias<br />
***Language<br />
***Your Contact Email Address<br />
***Backup quota<br />
**Links to setup information and FAQ:<br />
***[http://backup02.acd.net/obs/jsp/user/wizard/install/index.jsp?locale=en Installation wizard], containing <br />
***[http://backup02.acd.net/obs/doc/obs-faq.pdf FAQ].<br />
==I do not have my Welcome Email==<br />
*If your welcome email was lost, deleted or not received, you can still recover all of the information you need to get started!<br />
**Your Login Name, Password, Alias, Language and Contact Email Address can be recovered or reset if you call in to our support department.<br />
**Your Quota can be adjusted if it was not set correctly but you will want to contact your sales rep to increase your contracted quota.<br />
*The Links provided on this page to the [http://backup02.acd.net/obs/jsp/user/wizard/install/index.jsp?locale=en Installation wizard] and [http://backup02.acd.net/obs/doc/obs-faq.pdf FAQ] will take you to the same information as those in the welcome email.<br />
==I am not using ACD.net for my internet connection==<br />
*If your internet connection is not through ACD.net (If your backups will be coming to our server from a different ISP) you will need to notify your sales rep or our support department of what IP address(es) the backups will be coming from. This will need to happen before your first backup so that we can allow your device to connect to our server.</div>Carlson-lynch.andrewhttp://wiki01.acd.net//wiki/index.php?title=Main_PageMain Page2011-08-20T02:58:04Z<p>Carlson-lynch.andrew: </p>
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<div>Welcome to the ACD Customer Support Wiki!<br />
<br />
To contact our support department click here: http://www.acd.net/support.cfm<br />
<br />
Articles:<br />
<br />
*[[Speed Testing]]<br />
*[[ACD DNS Servers]]<br />
*[[Security Policy Abuse Complaints]]<br />
*[[Firewall Ranges for ACD Monitoring]]<br />
*[[Firewall Ranges for ACD VOIP]]<br />
*[[Email Configuration and Setup]]<br />
*[[Bandwidth Calculations]]<br />
*[[Accessing your Web Hosting Cpanel account]]<br />
*[[ACD.net Backup Pro - Setup and Config]]<br />
<br />
*[[Email Scams and Phishing Attacks]]</div>Carlson-lynch.andrewhttp://wiki01.acd.net//wiki/index.php?title=File:ACD.pngFile:ACD.png2010-12-04T07:09:30Z<p>Carlson-lynch.andrew: </p>
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<div></div>Carlson-lynch.andrewhttp://wiki01.acd.net//wiki/index.php?title=Iperf_Speed_TestingIperf Speed Testing2010-12-04T06:00:59Z<p>Carlson-lynch.andrew: </p>
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<div>== About IPERF and JPERF ==<br />
<br />
Iperf is an industry standard tool for doing accurate speed testing. ACD Network Operations and Customer Support use Iperf for all testing and debugging. This tool is accurate and provides clear metrics to understand and use performance. Iperf is open source code. Please read carefully the information contained in this document.<br />
<br />
*Iperf is the command line version.<br />
*Jperf is a Graphical User Interface version that uses Iperf.<br />
<br />
*Public Source Information about Iperf is located here: http://en.wikipedia.org/wiki/Iperf<br />
*ACD's Iperf server is iperf.acd.net<br />
<br />
== How to install IPERF and JPERF ==<br />
<br />
To Run IPERF and JPERF you need to download this file and unzip it: [[Media:acdjperf.zip]] <br />
<br />
This is the ACD version of the file <br />
<br />
This</div>Carlson-lynch.andrew