Efax - Revision history

Henry.joshua at 00:13, 13 June 2012

2012-06-13T00:13:24Z

Henry.joshua at 00:05, 13 June 2012

2012-06-13T00:05:23Z

Meeker.kevin at 15:33, 16 February 2012

2012-02-16T15:33:36Z

Meeker.kevin at 15:29, 16 February 2012

2012-02-16T15:29:27Z

Meeker.kevin at 19:27, 15 February 2012

2012-02-15T19:27:55Z

Meeker.kevin at 18:51, 15 February 2012

2012-02-15T18:51:11Z

Meeker.kevin: Created page with "==Accessing your ACD Efax Number== Below are instructions for accessing your Efax number and modifying the email address your faxes are sent to 1. Go to phone.acd.net and log in..."

2012-02-15T18:48:28Z

Created page with "==Accessing your ACD Efax Number== Below are instructions for accessing your Efax number and modifying the email address your faxes are sent to 1. Go to phone.acd.net and log in..."

New page

==Accessing your ACD Efax Number==
Below are instructions for accessing your Efax number and modifying the email address your faxes are sent to

1. Go to phone.acd.net and log in with the telephone number and password provided by ACD support as the parent number for your efax (this is normally one of the voice lines you currently have with ACD, it could also be a dummy number setup by ACD to house your efax number if you have no other voice services with ACD)

[[File:Phone.acd.net.jpg]]

you will then be directed to the dashboard

[[File:ComPortal_Dashboard_Efax.jpg]]

2. Click on the settings tab at the top right

[[File:ComPortal_Efax_Settings.jpg]]

3. Click on the messaging subtab

4. Check the box to "Auto-forward all voicemail messages and faxes as emails to" and enter the email address you want your faxes to be sent to.

[[File:ComPortal_Efax_Email_Setup.jpg]]

5. Click Apply to save changes

← Older revision		Revision as of 00:13, 13 June 2012
Line 23:		Line 23:

	Click Apply to save the changes. All faxes sent to your efax number will be emailed to the email address you provided as a .pdf file.		Click Apply to save the changes. All faxes sent to your efax number will be emailed to the email address you provided as a .pdf file.
		+
		+
		+	You can leave a voicemail to test.
		+
		+	[[File:efax 6.PNG]]
		+
		+	Then check your email to make sure it worked.
		+
		+	[[File:efax 7.PNG]]

@@ Line 1: / Line 1: @@
-==Accessing your ACD Efax Number==
+=ACD Efax Setup=
-Below are instructions for accessing your Efax number and modifying the email address your faxes are sent to
+To set up your ACD efax number and specify which email address to send faxes to, log into your account at http://phone.acd.net
-'''''1. Go to phone.acd.net and log in with the telephone number and password provided by ACD support as the parent number for your efax (this is normally one of the voice lines you currently have with ACD, it could also be a dummy number setup by ACD to house your efax number if you have no other voice services with ACD)'''''
+[[File:efax 1.PNG]]
-<br />
-<br />
+Once you log into the dashboard, your screen will look like this:
-[[File:Phone.acd.net.jpg]]
-<br />
+[[File:efax 2.PNG]]
-<br />
-<br />
+Navigate to the Settings tab:
-<br />
-<br />
+[[File:efax 3.PNG]]
-'''''you will then be directed to the dashboard'''''
-<br />
+Then select the Messaging sub-tab. You should see your fax number here.
-<br />
-<br />
+[[File:efax 4.PNG]]
-<br />
-<br />
+You can forward all messages and faxes as pdf attachments to the email address you specify. Select the check box and put in the email address.
-[[File:ComPortal_Dashboard_Efax.jpg]]
-<br />
+ If you want to be able to view messages in Commportal, you can select: Leave a copy of forwarded voice⁠mail messages and faxes in the inbox.
-<br />
-<br />
+[[File:efax 5.PNG]]
-<br />
-<br />
+Click Apply to save the changes. All faxes sent to your efax number will be emailed to the email address you provided as a .pdf file.
-'''''2. Click on the settings tab at the top right'''''
-<br />
-<br />
-<br />
-<br />
-<br />
-[[File:ComPortal_Efax_Settings.jpg]]
-<br />
-<br />
-<br />
-<br />
-<br />
-'''''3. Click on the messaging subtab'''''
-<br />
-<br />
-'''''4. Check the box to "Auto-forward all voicemail messages and faxes as emails to" and enter the email address you want your faxes to be sent to.'''''
-<br />
-<br />
-<br />
-<br />
-<br />
-[[File:ComPortal_Efax_Email_Setup.jpg]]<br />
-<br />
-<br />
-<br />
-<br />
-<br />
-'''''5. Click Apply to save changes'''''<br />
-<br />
-<br />
-'''''6. All faxes sent to your efax number will be emailed to the email address you provided as a .pdf file'''''
-<br />
-<br />

@@ Line 3: / Line 3: @@
 '''''1. Go to phone.acd.net and log in with the telephone number and password provided by ACD support as the parent number for your efax (this is normally one of the voice lines you currently have with ACD, it could also be a dummy number setup by ACD to house your efax number if you have no other voice services with ACD)'''''
+<br />
 [[File:Phone.acd.net.jpg]]
+<br />
+<br />
 '''''you will then be directed to the dashboard'''''
+<br />
 [[File:ComPortal_Dashboard_Efax.jpg]]
+<br />
 '''''2. Click on the settings tab at the top right'''''
+<br />
 [[File:ComPortal_Efax_Settings.jpg]]
+<br />
 '''''3. Click on the messaging subtab'''''
+<br />
 '''''4. Check the box to "Auto-forward all voicemail messages and faxes as emails to" and enter the email address you want your faxes to be sent to.'''''
+<br />
-[[File:ComPortal_Efax_Email_Setup.jpg]]
+<br />
+<br />
-'''''5. Click Apply to save changes'''''
+<br />
 '''''6. All faxes sent to your efax number will be emailed to the email address you provided as a .pdf file'''''

@@ Line 2: / Line 2: @@
 Below are instructions for accessing your Efax number and modifying the email address your faxes are sent to
-===1. Go to phone.acd.net and log in with the telephone number and password provided by ACD support as the parent number for your efax (this is normally one of the voice lines you currently have with ACD, it could also be a dummy number setup by ACD to house your efax number if you have no other voice services with ACD)===
+'''''1. Go to phone.acd.net and log in with the telephone number and password provided by ACD support as the parent number for your efax (this is normally one of the voice lines you currently have with ACD, it could also be a dummy number setup by ACD to house your efax number if you have no other voice services with ACD)'''''
 [[File:Phone.acd.net.jpg]]
-===you will then be directed to the dashboard===
+'''''you will then be directed to the dashboard'''''
 [[File:ComPortal_Dashboard_Efax.jpg]]
-===2. Click on the settings tab at the top right===
+'''''2. Click on the settings tab at the top right'''''
 [[File:ComPortal_Efax_Settings.jpg]]
-===3. Click on the messaging subtab===
+'''''3. Click on the messaging subtab'''''
-===4. Check the box to "Auto-forward all voicemail messages and faxes as emails to" and enter the email address you want your faxes to be sent to.===
+'''''4. Check the box to "Auto-forward all voicemail messages and faxes as emails to" and enter the email address you want your faxes to be sent to.'''''
 [[File:ComPortal_Efax_Email_Setup.jpg]]
-===5. Click Apply to save changes===
+'''''5. Click Apply to save changes'''''
-===6. All faxes sent to your efax number will be emailed to the email address you provided as a .pdf file===
+'''''6. All faxes sent to your efax number will be emailed to the email address you provided as a .pdf file'''''

← Older revision		Revision as of 19:27, 15 February 2012
Line 22:		Line 22:

	===5. Click Apply to save changes===		===5. Click Apply to save changes===
		+	===6. All faxes sent to your efax number will be emailed to the email address you provided as a .pdf file===