Henry.joshua: Created page with "=How to Open a Service Ticket Online= You can open and note service tickets from your customer account. Log into your account at https://myaccount.acd.net [[File:account st 1.P..."

2012-06-13T00:38:10Z

Created page with "=How to Open a Service Ticket Online= You can open and note service tickets from your customer account. Log into your account at https://myaccount.acd.net [[File:account st 1.P..."

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=How to Open a Service Ticket Online=
You can open and note service tickets from your customer account.

Log into your account at https://myaccount.acd.net

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At the bottom left, click Open/View Service Requests.

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You can open a ticket from here. Select the affected service and group assignment(usually Support) from the drop down menus. Then give a title description and the details of the problem.

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Then click Submit Service Request. Your ticket has been created.

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You can then see the status of your tickets.

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Click view notes, if you need to respond or submit additional info.

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Open a Service Ticket - Revision history

Henry.joshua: Created page with "=How to Open a Service Ticket Online= You can open and note service tickets from your customer account. Log into your account at https://myaccount.acd.net [[File:account st 1.P..."