Customer Premise Equipment Used by ACD, Limitations and Supported Configurations
To Support our networks, ACD uses a variety of pieces of equipment. ACD is far superior to other providers in that we monitor 100% of our network equipment, including equipment at your site. Thus we often know that equipment is having problems far before customers experience those problems. Each customer is different and needs different types of equipment to support their connectivity.
Managed Firewall Service
ACD provides firewall service to customers. Customers are charged a set monthly fee for firewalling, and a configuration change fee that is one time per configuration change or debugging process.
Limitation of Liability - ACD accepts no risk for misconfiguration or operation of a customers internal network. We are only providing service as support service to customers own internal security.
Equipment Used for Deployment
Residential Deployment Routers
- Ubiquiti ER-X
- Zhone (no longer in primary production deployment as of 07/17/19)
Business Deployment Routers:
ACD sales may charge different costs for the utilization of this equipment.
- Ubiquiti ER-X - Generally small / Medium Business, office sizes of 50 computers with moderate firewalling and flitering needs.
- Ubiquiti EdgeRouter12 and 12P - Generally Medium sized businesses, midsized entities that have 50+ computers, and/or need more powerfull firewalling and filtering needs.
- Cisco 6509E - Supervisor 2T - High End - Generally large businesses, institutions, and educational markets, or where locations where security is not in a good condition at the customer premise. Where Denial of Service attacks are more likely to occur due to transient users like students, the general public, or governmental or institutional customers.