Efax

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==Accessing your ACD Efax Number==
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=ACD Efax Setup=
Below are instructions for accessing your Efax number and modifying the email address your faxes are sent to
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To set up your ACD efax number and specify which email address to send faxes to, log into your account at http://phone.acd.net
  
===1. Go to phone.acd.net and log in with the telephone number and password provided by ACD support as the parent number for your efax (this is normally one of the voice lines you currently have with ACD, it could also be a dummy number setup by ACD to house your efax number if you have no other voice services with ACD)===
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[[File:efax 1.PNG]]
  
[[File:Phone.acd.net.jpg]]
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Once you log into the dashboard, your screen will look like this:
  
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[[File:efax 2.PNG]]
  
===you will then be directed to the dashboard===
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Navigate to the Settings tab:
  
[[File:ComPortal_Dashboard_Efax.jpg]]
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[[File:efax 3.PNG]]
  
===2. Click on the settings tab at the top right===
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Then select the Messaging sub-tab. You should see your fax number here.
  
[[File:ComPortal_Efax_Settings.jpg]]
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[[File:efax 4.PNG]]
  
===3. Click on the messaging subtab===
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You can forward all messages and faxes as pdf attachments to the email address you specify. Select the check box and put in the email address.
  
===4. Check the box to "Auto-forward all voicemail messages and faxes as emails to" and enter the email address you want your faxes to be sent to.===
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If you want to be able to view messages in Commportal, you can select: Leave a copy of forwarded voice⁠mail messages and faxes in the inbox.
  
[[File:ComPortal_Efax_Email_Setup.jpg]]
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[[File:efax 5.PNG]]
  
===5. Click Apply to save changes===
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Click Apply to save the changes. All faxes sent to your efax number will be emailed to the email address you provided as a .pdf file.
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You can leave a voicemail to test.
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[[File:efax 6.PNG]]
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Then check your email to make sure it worked.
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[[File:efax 7.PNG]]

Latest revision as of 00:13, 13 June 2012

[edit] ACD Efax Setup

To set up your ACD efax number and specify which email address to send faxes to, log into your account at http://phone.acd.net

Efax 1.PNG

Once you log into the dashboard, your screen will look like this:

Efax 2.PNG

Navigate to the Settings tab:

Efax 3.PNG

Then select the Messaging sub-tab. You should see your fax number here.

Efax 4.PNG

You can forward all messages and faxes as pdf attachments to the email address you specify. Select the check box and put in the email address.

If you want to be able to view messages in Commportal, you can select: Leave a copy of forwarded voice⁠mail messages and faxes in the inbox.

Efax 5.PNG

Click Apply to save the changes. All faxes sent to your efax number will be emailed to the email address you provided as a .pdf file.


You can leave a voicemail to test.

Efax 6.PNG

Then check your email to make sure it worked.

Efax 7.PNG

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