Firewall Ranges for ACD Monitoring
ACD performs proactive monitoring for customer network connections. If you have firewalls and want us to monitor connections that are behind your firewall, such as a T1 line or a voip connection, we need you to allow access from these ranges. Without having these ranges made available we cannot test connectivity fully.
Please enable ICMP and SNMP traffic at a minimum originated from these blocks.
- 220.127.116.11/27 - ACD Monitoring Servers
- 18.104.22.168/24 - ACD Internal Network Block for our NOC
- 22.214.171.124/24 - ACD Internal Network Block for our NOC