I Can't Delete Anything From Webmail

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Revision as of 14:04, 1 January 2012

I Can't Delete Anything From Webmail

If you cannot delete any email in webmail, you can easily remedy the problem.

Log into your e-mail.

  • Confirm that you cannot delete the email.

Webmail delete 1.PNG

  • Go to Settings and then select the Folders tab. There will not be a trash folder. You need to create one.

Webmail delete 2.PNG

  • Create a new folder called "Trash" (The name is not important).

Webmail delete 3.PNG

  • Go back to the Preferences tab and select Special Folders from the left hand side. Select the folder you created from the drop down next to Trash.

Webmail delete 4.PNG

  • Now delete the email to confirm that it can be deleted.

Webmail delete 5.PNG

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