Open a Service Ticket

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How to Open a Service Ticket Online

You can open and note service tickets from your customer account.

Log into your account at

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At the bottom left, click Open/View Service Requests.

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You can open a ticket from here. Select the affected service and group assignment(usually Support) from the drop down menus. Then give a title description and the details of the problem.

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Then click Submit Service Request. Your ticket has been created.

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You can then see the status of your tickets.

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Click view notes, if you need to respond or submit additional info.

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