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From WIKI - ACD.net
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**[[Bandwidth or Speed Testing]] | **[[Bandwidth or Speed Testing]] | ||
**[[Ping Testing]] | **[[Ping Testing]] | ||
+ | ***[[How to Enable Telnet on Windows 7| Enabling Telnet]] | ||
**[[Latency Testing]] | **[[Latency Testing]] | ||
**[[Bandwidth Calculations]] | **[[Bandwidth Calculations]] | ||
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**[[Debugging Ethernet Port Duplex and Speed Settings]] | **[[Debugging Ethernet Port Duplex and Speed Settings]] | ||
**[[Debugging Routing Issues]] | **[[Debugging Routing Issues]] | ||
+ | **[[Dark Fiber Testing and Debugging Process]] | ||
**[[How to check your DSL and EFM line speed]] | **[[How to check your DSL and EFM line speed]] | ||
**[[How to Reboot your Adtran Equipment or Cisco Router]] | **[[How to Reboot your Adtran Equipment or Cisco Router]] | ||
**[[What do the lights on the modem mean?]] | **[[What do the lights on the modem mean?]] | ||
− | + | **[[Configuring your LAN Adapter for DHCP]] | |
+ | **[[Create a Dialer in Windows 7| How to Create a Dial-Up Connection]] | ||
*[[Faxing How-to and Troubleshooting]] | *[[Faxing How-to and Troubleshooting]] | ||
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*[[Email Scams and Phishing Attacks]] | *[[Email Scams and Phishing Attacks]] | ||
*[[Webmail Tutorial]] | *[[Webmail Tutorial]] | ||
− | *[[ | + | *[[TLS Email Settings for Outlook]] |
+ | *[[TLS Email Settings for Thunderbird]] | ||
+ | *[[TLS Email Settings for Windows Live Mail]] | ||
==Web Hosting== | ==Web Hosting== | ||
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==Cancellation Requests== | ==Cancellation Requests== | ||
* [[Service Cancellation Policy and Request]] | * [[Service Cancellation Policy and Request]] | ||
+ | |||
+ | ==Infrastructure Facilities== | ||
+ | * [[Contact and Process for Reporting Outside Plant Issues]] |
Latest revision as of 00:43, 6 December 2016
Welcome to the ACD Customer Support Wiki!
To contact our support department click here: http://www.acd.net/support.cfm
Articles:
[edit] Customer Account
- How to Access your Customer Account
- Opt out of Maintenance Notices
- Open a Service Ticket
- Email Password Change
[edit] Network Performance and Testing
- Testing Connection Quality
- Bandwidth or Speed Testing
- Ping Testing
- Latency Testing
- Bandwidth Calculations
- How to check your DSL line speed
- How to Perform an NI Check
- Connection Speed Issues Debugging How-To
- Debugging Ethernet Port Duplex and Speed Settings
- Debugging Routing Issues
- Dark Fiber Testing and Debugging Process
- How to check your DSL and EFM line speed
- How to Reboot your Adtran Equipment or Cisco Router
- What do the lights on the modem mean?
- Configuring your LAN Adapter for DHCP
- How to Create a Dial-Up Connection
- Faxing How-to and Troubleshooting
[edit] Information About our Network Systems
- ACD DNS Servers
- Security Policy Abuse Complaints
- Firewall Ranges for ACD Monitoring
- Firewall Ranges for ACD VOIP
[edit] Infrastructure
[edit] Email Documentation
- Email Configuration and Setup
- Email Scams and Phishing Attacks
- Webmail Tutorial
- TLS Email Settings for Outlook
- TLS Email Settings for Thunderbird
- TLS Email Settings for Windows Live Mail