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1. ACD's IPBX Hosted Phone Service
2. ACD.net Backup Pro - Setup and Config
3. ACD DNS Servers
4. Aastra 6757i Quick Reference Guide
5. Accessing your Web Hosting Cpanel account
6. Bandwidth Calculations
7. Bandwidth or Speed Testing
8. Cell phone policy
9. Changing your Password for an Email Account
10. Colocation Service Order
11. Configuring your LAN Adapter for DHCP
12. Confirming you are able to receive a DHCP address
13. Connection Speed Issues Debugging How-To and Common Problems
14. Cpanel Email Accounts Interface
15. Create a Dialer in Windows 7
16. Create a Dialer in Windows XP
17. Customer Premise Equipment Used by ACD, Limitations and Supported Configurations
18. Customer Requested Credits
19. DSL Ping Testing
20. Dark Fiber Testing and Debugging Process
21. Datacenter and Colocation Physical Access
22. Datacenter collocation specifications
23. Debugging Ethernet Port Duplex and Speed Settings
24. Debugging Routing Issues
25. Demarc Extension Wiring Specifications
26. Demarcation Point and Division of Responsibilty past the Network Interface
27. Distributed denial of service attacks (DDOS) and how to prevent them
28. Efax
29. Email Phishing Attack Wednesday 11/17/10
30. Email Scams and Phishing Attacks
31. Emergency Stocking Inventory of Equipment
32. End Users Transferring Service to or from ACD to or from Agents or Wholesaler Providers
33. Faxing How-to and Troubleshooting
34. Fiber Construction
35. Firewall Ranges for ACD Monitoring
36. Firewall Ranges for ACD VOIP
37. How to Access your Customer Account
38. How to Enable Telnet on Windows 7
39. How to Flush your DNS Cache on your computer
40. How to Perform an NI Check
41. How to Reboot your Adtran Equipment or Cisco Router
42. How to check your DSL and EFM line speed
43. IP Address Subnets
44. I Can't Delete Anything From Webmail
45. Incident Reports
46. Interconnection service order
47. Iperf Speed Testing
48. Latency Testing
49. Letter of Authorization to Route IP Blocks
50. Main Page
51. Maintenance Notice
52. Monitoring Software
53. Multiple Dwelling Unit Deployments
54. NetOps Monitoring
55. Network Interconnection Policy and Process
56. Open a Service Ticket
57. Order Processing Delay or Suspension
58. Ping Testing
59. Ping Validation Testing from a Cisco IOS Router
60. Pinging with Fping and Collecting Ping Performance Data
61. Porting Guidelines and Specifications
62. Residential Drop installation Policy
63. SSL Email Settings for Outlook
64. Sales Lead Policy
65. Secure Wide Area Network Interconnection Policy and Process
66. Security on SIP Trunks and SIP Endpoints
67. Service Cancellation Policy and Request
68. Star Codes
69. TLS Email Settings for Thunderbird
70. TLS Email Settings for Windows Live Mail
71. TLS Settings for Webmail Clients
72. Taxes and Fees on Bills
73. Testing Connection Quality
74. Truck Roll Fee
75. Using your Cpanel Interface
76. Wake on lan remotely
77. Webmail Tutorial
78. What do the lights on the modem mean?
79. Windows XP - Set up your connection for DHCP
80. Wireless, Wifi Speeds and Performance

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